2、经营回款力度加大。局内回款12万元，内蒙回款45万元，龙固回款36万元，一季度累计回款69.5万元，回款较好。

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　　1、关于社区文化活动的满意度较低的问题。社区文化活动本是物业管理工作中的重要内容，但由于信息枢纽大厦比较特殊性，必须注意对大厦机房的保密工作，因此办公区域要严肃，

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　　二、品质管理部和客户服务中心分别对上半年的工作进行了总结，并就本次员工和用户的意见满意度**情况分别进行了分析说明。